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FAQs
Have a question ? We are here to help.
How long will my order take to arrive?
Each piece is handmade with care and time. Orders are usually processed within 3–5 business days.
Delivery within Australia takes 5–7 business days, while international orders may take up to 15–20 days, depending on the brand’s location and availability.
What are the shipping costs?
Shipping within Australia is free for all orders above $100.
For our partner brands shipping directly from India, international shipping costs are already included in the product price, no hidden fees at checkout.
Can I return or exchange my order?
We want you to love what you receive.
Returns for our in-house collection Jaipur Archives are accepted within 7 days of delivery if the item is unworn and in its original condition.
For partner brands shipping directly from India, returns are only accepted in case of damage or incorrect items.
To initiate a return or exchange, please email us at hello@sattvaandsage.com with your order number and details, our team will be happy to help.